Our experience in process automation, as well as development and maintenance of mission critical applications qualifies us as the ideal partner for companies that want to replace their resource allocation flows with autonomous, unbiased systems.
All our products are built around three main goals
We find the optimium way of spending your money when it comes to .
Limiting delays, thus aiming to improve the average of transports delivered on time.
Let our robots take unbiased, educated decissions acording to your pre-defined rules and experience.
Automated personel dispatch system
Cargoquant's main produt is an automated system for the allocation of human resources. This service presents an unbiased model of allocation of personnel to transportation tasks, as well as rest intervals, commutes and home rests. All allocation criteria can be modularly enabled or disabled based on business requirments, and include (but are not restricted to):
In the initial phase, tasks are being created by the dispatchers (alternatively, external systems can be linked to pull task data). Then, the logic for determining the staff certification required for each job is determined from both the description and the path of the task.
The service not only fidns the best allocation, it finds all possible allocations and ranks them based on cost and time optimization factors.
In order to find the best result, our system encourages all tasks to be defined before the allocation process begins. Through this practice, the application can find a global optimum solution for the incoming tasks, and not just "locally" optimum allocations as it would if tasks would be considered on a one by one basis.
Dispatchers are first presented with the most optimum allocation. At this point, they are expected to confirm with the proposed employees their availability for the task they have been paired with.
Dispatchers will only be allowed to move to the next best allocation when they have confirmed with one of the involved employees that they are unavailable. They are expected to confirm the name of the employee, as well as the time of contact.
When a proposed allocation is confirmed with all involved personnel, the dispatcher will note all confirmation timestamps and hit Confirm. The system will then update the calendar of all employees with the expected commute and the expected task duration. At this point, these employees will not be available for other allocations that start before the end of the current assignment.
The application will follow the updates of a transportations and take timely decissions of emergency staff changes if their task is running late and they are expected to hit their legal work time limits.
At the end of each task, all involved personnel is automatically sent to rest if they are close to hit their work time limit. Whether this involves commuting home to rest or sleep at company's barrack, the service will always compute the optimum resting place considering incoming tasks.
Depending on already existing architecture, the decissions that are made by the system can be either communicated to the operating personnel either via the dispatchers, or via existing automated communication systems. The Cargoquant product offers possiblity of integration with such external services to create a fully autonomous allocation flow.
Study made in Germany showed a less autonomous and less intelligent solution had an impact of 4.3% decrease in costs related to operational personnel
The activity of the system and of the personnel can be monitored via insightfull visualtisations to both dispatchers and managers
All allocation rules and visualisations are discussed in advance and built to satisfy the exact needs of our clients
The system tracks the development of each task and compare past performances to understand if the proposed allocation was indeed successful. Over time, the system will become more and more efficient in ranking allocations
Underperforming employees will always be shuffled to different tasks to find the best opportunities of service quality improvement
Application required to run 24/7? No problem - Cargoquant offers remote support all year
Want to know more about our products? Read our blog!
How we built an unbiased model of allocation of personnel to transportation tasks and how it can fit into the allocation flow of a cargo company.
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dragos.popa@cargoquant.com
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